Quality Improvement Center for Workforce Analytics

“As a foster care alumni, I really struggled in my transition from alumni to professional when I accepted my 1st job as a CPS worker. I want others with lived experience to see themselves as a valued member of the child welfare workforce.

I have extensive experience working in tribal communities on federally funded Children's Bureau initiatives (including workforce training and indigenous evaluation) to ensure interventions that are implemented and evaluated in ways that are informed by indigenous ways of knowing and are relevant for use in tribal communities.”

“I love utilizing data to drive action-oriented changes that support a greater sense of well-being.

I am a very strengths-based and creative person with a background in community-building and healing-centered work. These skills will help me support child welfare agencies in creating meaning out of data to shift workforce culture in becoming more wholistic.”

“I love making data useful and bringing together the right ingredients to hopefully inspire and motivate child welfare leaders!

I am very strengths-based and creative person with a background in community-building, public health and healing-centered work. These skills will help me to support child welfare agencies in creating meaning out of data and orienting changes that will help shift workforce culture to be more wholistic."

“It is exciting to use video to help explain how important it is to improve the public child welfare agencies and how they can strengthen the child welfare workforce!”

It can be hard to explain what a study like the QIC-WA is doing in simple, approachable terms. I bring my experience with video to the team to combine real stories of workers in the field and how these strategies affect them and the agencies in which they work.

“I am excited to identify and evaluate data which promotes engagement and well-being of child welfare professionals.

I am looking forward to applying my experience in evaluation of human service programs and integrating the practice of organizational behavior management as a partner in this work.”

“Making work better for people who change the lives of others.”

The right data can change everything about the workplace. By improving our data and telling better stories about our workforce, we can empower our child welfare agencies to better serve our mission. I am pleased to bring my passion to maximize impact for people-related business issues to the QIC-WA.

“I love to integrate research and evidence into human services policy and practice and am excited to be part of QIC-WA team where we can support data-informed decision making in the child welfare field.

I value being in child welfare agencies to listen to the needs to the workforce and support the implementation of an initiative. The experiences and stories they share help shape the products we develop and disseminate so that other agencies can benefit from the QIC-WA too.”

“I am passionate about the work of the QIC-WA because it involves the use of data to inform solutions to challenges faced by child welfare agencies, thereby promoting a strong and healthy workforce.

My expertise in research and program evaluation will support efforts to analyze and evaluate the implementation and outcomes of strategies that aim to improve the child welfare workforce. I will help child welfare agencies understand the meaning of the findings and how these efforts can improve their agencies so they can incorporate data-informed decision-making into their practice.”

“I'm passionate about making data more accessible to child welfare workers and agencies to empower their critical work with families, particularly those in tribal and other underserved communities.

I am a clinical and quantitative psychologist with over 15 years of experience in data science methods and community-based research with tribal populations. I will be supporting evaluation and data-related efforts to strengthen tribal child welfare agencies and workforces.”

“I am passionate about the work of QIC-WA because tribes and their citizens ultimately benefit from data driven decision making for improved child and family services by way of a stronger workforce.

I view my role as a team member to build on the existing strengths of tribal systems. By building on existing strengths, we can work collaboratively to use data systems and identify areas of need for strengthening the child welfare workforce.”

“I am really interested in retention of workers in child welfare as well as other human services fields (I am no longer working in direct service but remember how difficult it was).

I look forward to seeing how my role will flourish on this project as we proceed. I hope that my background in social work will assist in this project.”

“I am deeply committed to the mission of the QIC-WA due to its pivotal role in addressing the pressing need for workforce support and its potential for scalable impact across various systems.

Utilizing my research background in community-based and government welfare agencies, along with skills in both quantitative and qualitative methodologies, I will support the QIC-WA by contributing to data collection, analysis and visualization.”

“I'm excited about the unique opportunity to work with child welfare agencies on using data to better understand and address the dynamic needs of their workforces.

As the project-level evaluator, I'll be working with child welfare agencies to assess the implementation and impact of the workforce analytics framework and data visualizations strategies. The project-level evaluation will help to inform how the QIC-WA builds capacities, as well as to drive the national conversation about the application of workforce analytics frameworks and data visualization within child welfare agencies.”

“I am excited to use my data analytics and visualization skills to help address child welfare workforce challenges.

My background is in data analytics, data visualization, and evaluation. My role on the project is to build data analytics tools and visualize key data points to help monitor the success of workforce interventions.”

“As a researcher and evaluator, I am passionate about using workforce analytics as a tool to facilitate data informed decision-making to strengthen the child welfare workforce.

My experience in research and evaluation will support our efforts to test and evaluate workforce strategies and interventions. My skillset will enhance our capacity to advance child welfare workforce innovation using strong, evidence-based data analytics.”

“As a former child welfare worker in two states, I have seen firsthand how issues with the workforce affect the quality of service to our families and youth — and they deserve better.

As part of the evaluation team, I hope to leverage my child welfare worker experience to develop clear, effective tools to ensure the agency's chosen intervention is supporting their goals.”

“Data are powerful, and I’m excited to work alongside jurisdictions as they better learn how to utilize data to strengthen their workforce.

My career has been devoted to conducting research and evaluation with people-serving organizations – helping them build their capacity to gather and use data to answer questions they have about their training, programs, and/or staff. I’m eager to use the experience I’ve gained leading Pennsylvania initiatives to support other jurisdictions as they work toward improving their workforce recruitment, retention, and well-being efforts.”

“Helping organizations improve individual and collective success is my passion, and doing so for the sake of children and families makes the work all the more important and meaningful.

I am an industrial-organizational psychologist and have spent the last 24 years working exclusively in child welfare. Using my workforce expertise and experience with a variety of public child welfare agencies, I will help agencies explore and begin to better manage the many factors that contribute to employee performance, retention, and well-being.”

“I'm interested in child welfare workforce issues, the evaluation of human services agency programs and operations, and implementation of systemic change. Projects such as the QIC-WA combine all three!

Throughout my career I have engaged a diverse array of child welfare leaders and professionals with significant impact and have built enduring capacity in child welfare agencies located in more than 20 states. My academic expertise is in industrial-organizational (I-O) psychology, which involves the application of psychological principles to human resource management issues such as hiring, training, and retaining staff, and organizational development and change.”

“This effort is vital in helping to establish a workforce that is capable of providing equitable, culturally sensitive, and effective services to children and families.”

By leveraging the expertise of Diversity, Equity and Inclusion subject matter experts, child welfare agencies can create a more supportive environment for their staff and deliver services that are culturally responsive, racially equitable, and effective for the diverse populations they serve. On this project I will support resource development and provide assistance to help build capacity for collaboration between child welfare agencies and the communities they serve.

“Having worked in a child welfare agency for many years, I understand the importance of providing support to our workforce and addressing the challenges that are affecting agencies across the country.

I have more than 35 years of working in child welfare from direct service and supervision to training and technical assistance at the national level. My experience will allow me to work shoulder to shoulder with our sites to assess ongoing workforce challenges and explore solutions that may help other agencies in the future.”

“I am passionate about being able to empower staff that may feel stressed, burnt out, and unable to provide services to the best of their abilities and provide them with data and analytics that allow them to make more calculated, informed decisions and improve their not only their work capacity but their workplace environments.

My role of helping to evaluate and better understand workforce analytics data will help child welfare agencies to clearly understand where they can start in strengthening their workforce and how to do it. My experience with public facing visualizations and presentations will help me to communicate these needs to a wide audience in a way that will empower them regardless of how much experience they have with using workforce analytics to improve their services.”

“I'm dedicated to empowering stakeholders to use data to make timely and sound program and policy decisions.

Through my experience in evaluation data visualization, I've honed the skills to assist leaders in leveraging data effectively. By translating complex findings into actionable insights, I support leaders to make informed decisions grounded in evidence.”

“I’m passionate about the work of the QIC-WA because it’s a chance to make a meaningful difference in others’ lives—both those in the child welfare workforce and the children and families that they serve.

My experience throughout my graduate school program in industrial/organizational psychology has focused on addressing workforce issues such as recruitment, selection, training, leadership, DEI, and more. I’m excited to take my knowledge and expertise gained from classes, applied work, my time at CCFL, and the vast amount of academic literature and research findings at our disposal and translate these in a new way into this project in order to meet workforce needs, enact change, and improve outcomes.”

“I love collecting data and translating it into actionable insights!

I bring 15 years of experience supporting child welfare systems as an evaluator/analyst, including three years focused on workforce data and issues. I hope to share this expertise in development of sustainable data management and reporting to concentrate efforts to build a healthier, thriving child welfare workforce.”

“I am deeply committed to supporting child welfare professionals and believe that a well-supported workforce is essential for the success and well-being of children and families.

As a doctoral student, I will be assisting the evaluation team. I aim to leverage my research in workforce well-being and my experience in policy evaluation to advance a workplace environment that better retains and supports our dedicated workers.”

“The child welfare workforce is pivotal in helping to ensure the safety and wellbeing of children and families, and I am committed to finding ways to best support them in this work.

My role, as a part of the University of Washington evaluation team, will help the larger QIC-WA project team create the necessary data to make evidence informed recommendations to child welfare agencies around their future DEIB programs and initiatives.”

“I have been involved with agencies that serve thousands of families representing unique geographic and cultural communities. Through this project we will support agencies to use data to help their workforces grow and better serve children and families.

Trained in social work and educational psychology, Professor Franke seeks to achieve a better understanding of, and improve the responsiveness of service systems in the fields of social services, education and health.”

“I'm honored to bring DEI expertise to the QIC-WA in order to equip our end users with the tools they need to better serve diverse communities, promoting equitable treatment of all individuals.”

With our data-driven approach to DEI, my hope is that child welfare agencies will be able to take a more quantitative approach to fostering an inclusive workplace where everyone can thrive. As an organizational psychologist, I turn otherwise abstract concepts like inclusion and allyship into quantifiable metrics.”

“I am passionate about building the capacity to use data to inform solutions to real-world problems.

I will draw on my background in empirical and institutional research, including data analytics and visualization, and commitment to continuous improvement to support the QIC-WA approach.”